General Terms and Conditions (GTC)
Last updated: July 2026
1. Scope
1.1 These General Terms and Conditions (hereinafter “GTC”) apply to all contracts concluded via the website confettiprints.com (hereinafter “Confetti Prints”) between
YouVenture! GmbH
Ericusspitze 4, 20457 Hamburg
Commercial register: Amtsgericht Hamburg, HRB 172192
Managing directors authorised to represent the company: Finn Alexander Dubbels, Viktor Dik
Email: support@confettiprints.com
(hereinafter the “Provider”) and the customer (hereinafter the “Customer”).
1.2 These GTC apply exclusively. Deviating terms and conditions of the Customer are not recognised unless the Provider expressly agrees to their application in writing.
1.3 The contract language is German.
2. Subject Matter of the Contract
2.1 Confetti Prints offers a service in which customers upload a personal photo which is transformed by artificial intelligence into an individual product – a colouring book (“Malbuch”) or a personalised book (e.g. “Mutmachbuch”, “Gefühlebuch”, “ABC-Buch”) in which the person shown is depicted as a character (hereinafter the “Products”). The generated products are then professionally printed and dispatched to the Customer.
2.2 The product images and previews shown serve for illustration purposes. Since every product is generated individually by AI, slight deviations may occur between the digital preview and the printed end product. Such deviations do not constitute a defect, provided that they do not materially impair fitness for use.
2.3 The Provider cannot guarantee that every AI-assisted generation will deliver a satisfactory or error-free result. The quality of the generated products depends, among other things, on the quality and nature of the uploaded photos. Faulty or unusable generations can be repeated in the configurator before the order is placed.
2.4 Before the order is completed, the Customer is shown a preview of the personalised product in the configurator. The Customer is obliged to check this preview carefully for accuracy and completeness before submitting the order – in particular the spelling of names, other personalised details, the selected photo and all text and image content. By completing the order (clicking “Order with obligation to pay”), the Customer gives binding approval of the displayed preview for printing (print approval). The product is then printed exactly as it is shown in the approved preview; once print approval has been given, subsequent changes are no longer possible.
3. Conclusion of Contract
3.1 The presentation of the products on the website does not constitute a legally binding offer, but an invitation to submit an offer (invitatio ad offerendum).
3.2 The Customer submits a binding offer by completing the ordering process and clicking the “Order with obligation to pay” button (or a similarly labelled button).
3.3 The Provider accepts the offer by sending an order confirmation by email. The contract is concluded upon receipt of this confirmation.
4. Prices and Payment
4.1 All prices stated on the website are final prices including statutory value added tax. Shipping costs are shown separately and are to be borne by the Customer, unless stated otherwise.
4.2 Payment is made via the payment service provider Stripe. The available payment methods are shown to the Customer during the ordering process.
4.3 The purchase price falls due upon completion of the order and is collected immediately via Stripe.
5. Delivery and Shipping
5.1 Delivery is made to the delivery address provided by the Customer during the ordering process.
5.2 The expected delivery time is communicated to the Customer during the ordering process. It consists of the production time and the subsequent shipping time. Unless stated otherwise, the production time is 3–4 working days. Shipping is carried out with DHL and then takes 3–7 working days to Ireland. Working days are Monday to Friday, with the exception of public holidays.
5.3 Deliveries are made via our printing service provider mediaprint solutions GmbH, Paderborn. Shipping is generally carried out with Deutsche Post.
5.4 Should delivery of the parcel fail because the Customer has provided an incorrect delivery address, the Customer shall bear the costs of re-dispatch.
6. Right of Withdrawal (Right to Cancel)
6.1 Exclusion of the Right of Withdrawal
Since the products ordered via Confetti Prints are
goods made to the Customer’s specifications (products generated individually from your
photos), the right of withdrawal is excluded pursuant to
Section 312g(2) no. 1 of the German Civil Code (Bürgerliches Gesetzbuch, BGB).
6.2 The statutory right to assert claims in respect of defects (see Clause 8) remains unaffected by this.
7. Retention of Title
The goods delivered remain the property of the Provider until the purchase price has been paid in full.
8. Liability for Defects and Complaints
8.1 The statutory rights in respect of defects apply. The Customer is entitled to repair or replacement if the product delivered is defective (e.g. printing errors, damage, wrong product).
8.2 Slight deviations in colour, contrast or level of detail resulting from the printing or AI generation process do not constitute a defect, provided that they do not materially impair fitness for use.
8.3 Complaints are to be addressed to support@confettiprints.com, stating the order number and a description of the defect (with a photo where applicable).
8.4 The limitation period for claims in respect of defects is two years from receipt of the goods.
8.5 Errors which were apparent in the preview and which the Customer confirmed by granting print approval (Clause 2.4) – in particular typing errors in names, the selection of an incorrect photo or incorrect personalised entries – do not constitute a defect. The Provider accepts no liability for such content approved by the Customer.
9. Liability
9.1 The Provider is liable without limitation for damage arising from injury to life, body or health, as well as for damage caused intentionally or by gross negligence.
9.2 In the event of a slightly negligent breach of material contractual obligations (cardinal obligations), the Provider’s liability is limited to the foreseeable damage typical of this type of contract.
9.3 Any further liability of the Provider is excluded. Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
9.4 The Provider is not liable for the artistic result of the AI-generated products. In particular, there is no entitlement to any specific aesthetic quality or to an exact match with the uploaded photo.
10. Requirements for Uploaded Photos
10.1 The Customer warrants that they hold the necessary rights to the uploaded photos and that no third-party rights (in particular copyright, personality or trade mark rights) are infringed by the upload. If a child or another minor is shown in the photo, the Customer warrants that they have custody of that person or are authorised by all persons having custody.
10.2 The Customer shall indemnify the Provider against all third-party claims arising from an infringement of rights caused by the content uploaded by the Customer.
10.3 It is prohibited to upload photos showing unlawful content, content glorifying violence, pornographic content or otherwise offensive content. The Provider reserves the right to reject such orders without giving reasons.
11. Copyright and Rights of Use
11.1 The Customer retains all rights to the photos they upload. By uploading them, the Customer merely grants the Provider the right to process the photos for the purpose of creating the commissioned products and to transmit them to the AI service providers used.
11.2 Under the current legal situation in Germany, products generated with the aid of artificial intelligence may not enjoy copyright protection, as they are created without a human author. The Provider does not assert any copyright of its own in the generated products.
11.3 The Customer may freely use, reproduce and pass on the generated products for personal and private purposes. Any commercial use is at the Customer’s own risk, in particular in view of the unresolved question of whether AI-generated content is capable of copyright protection.
12. Data Protection and Advertising
12.1 Information on the processing of personal data can be found in our
Privacy Policy.
12.2 Advertising by email: We use the email address collected in connection with
an order in order to inform you occasionally by email about our own similar products
(Section 7(3) of the German Act Against Unfair Competition, UWG). You may object to this use
at any time free of charge – via the unsubscribe link in every email or informally to
support@confettiprints.com – without incurring any
costs other than the transmission costs at basic rates.
13. Consumer Dispute Resolution
The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).
14. Final Provisions
14.1 The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
14.2 If the Customer is a merchant (Kaufmann), a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Hamburg.
14.3 Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions remains unaffected.